How do I find my driver at the airport?
We will wait for you just in front of the exit door of the terminal building with a sign written your name and surname.
Will anyone else be travelling in the vehicle I book?
All our private transfers are exclusive, so the vehicle will be reserved for you, your family or group only.
My flight is delayed, what should I do?
Don`t panic. Our transfer specialists follow the online flight schedule 24 hours. If any delay or changes our driver will be there on right time.
How many luggage can I bring?
You can bring one suitcase and one handbag per person.
I need a child seat / baby seat. Do you provide any child seats? Do I need to pay extra for this service?
It is free of charge until 2 pieces. If you need more than 2 pieces, please contact us.
When should I book my transfer?
We recommend that you book as early as possible. But if you have not enough time to book it online, you can call us or send us an email firstname.lastname@example.org immediately. We will arrange your transfer accordingly.
How can I pay? What are your payment options?
You can pay in cash to the driver on spot or you can pay by your credit card while you are booking from our website. The credit card payment is 100% safe and secure.We use 3D online payment security system.
I am not sure what time should I specify my pickup time on the booking form for my return transfer. What time do i have to be at the airport?
For international flights, you have to be at the airport 2 hours before of your take off time and for domestic flights, you have to be at the airport 1 hour before of your takeoff time. So, for correct pickup time, we suggest you add 2 hours to the duration of your trip for international departures and 1h30 hour for domestic departures.
I completed my booking form but I have not received yet any confirmation?
You will receive your voucher in 30 Minutes. If you don’t still receive any confirmation during that time, first check your spam box and if you don’t have, please inform us as soon as possible by email email@example.com or by phone. We will resend your confirmation immediately.
How can I modify my booking details?
You can modify all your booking details on our website by clicking MY BOOKING button located at the top of the homepage or you can make all kind of change by email or by phone.